Our Services

Simple, Focused Services That Deliver Real Value

Everything we do is tailored to EMS and Fire operations. No generic checklists. No unnecessary complexity.

Core Service

EMS Cyber Readiness Assessment

A focused evaluation of your agency’s cybersecurity risks, tailored to EMS operations. Know where you stand before something breaks.

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What’s Included

✓Leadership interview
✓Workflow-based risk analysis
✓Vendor exposure review
✓HIPAA posture overview
✓Clear, prioritized risk report

You’ll Know Exactly:

• Where you’re vulnerable
• What happens if systems fail
• What needs to be fixed first

What the Report Covers

• CAD, ePCR, and billing system risk exposure
• Mobile device and field tablet vulnerabilities
• Vendor security posture and BAA review
• HIPAA gaps in field data collection and transmission
• Crew-level operational security risks
• Ranked action items with clear next steps

Ongoing Protection

Operational Security Program (vCISO)

Ongoing cybersecurity leadership for your agency without the cost of a full-time security team.

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What You Get

✓Monthly leadership advisory sessions
✓Policy and compliance guidance
✓Incident response planning
✓Vendor security oversight
✓Dedicated monthly advisory hours

Outcome: Confidence that your agency is secure and stays that way.

What a Typical Month Looks Like

Week 1

Leadership advisory call. Review threats, incidents, and priorities. Assess any vendor changes or new technology decisions.

Week 2

Policy review and compliance work. Update security policies, review HIPAA requirements, address any regulatory changes.

Week 3

Vendor and technology oversight. Evaluate new vendor proposals, review security updates from existing providers, assess integration risks.

Week 4

Incident preparedness and training. Update response plans, coordinate with IT on security improvements, brief staff on emerging threats.

Due Diligence

Vendor Security Review

Don’t trust vendors blindly. Before you commit to a vendor with your data or operations, we evaluate the risk.

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Common Use Cases

✓New ePCR system evaluation
✓CAD upgrade risk assessment
✓Billing provider security review
✓Third-party integration vetting

Outcome: Make decisions based on risk, not assumptions.

Additional Services

Specialized Add-Ons

Targeted services to address specific needs beyond our core offerings.

Incident Response Support

Preparedness planning and guidance during active cyber incidents affecting your EMS operations.

EMS Staff Security Training

Cybersecurity awareness training designed for field crews, dispatchers, and administrative staff.

HIPAA Compliance Deep Dive

Thorough assessment of HIPAA compliance across field operations, mobile devices, and data workflows.

Mobile Device Security Assessment

Evaluate risks from field tablets, phones, and MDTs that access patient data on unsecured networks.

Clear Focus. No Confusion.

We DO

✓ Cybersecurity advisory
✓ Risk assessments
✓ Vendor vetting
✓ Compliance guidance

We DO NOT

✗ Fix computers
✗ Provide helpdesk support
✗ Troubleshoot IT issues
✗ Network or system administration

We work alongside your IT provider to ensure security is done right, but we don’t replace them.

Ready to Get Started?

Schedule a conversation to discuss your agency’s cybersecurity needs.